From the day you receive your order, you have 10 days to request a return for an exchange or product return.
The product to be returned must not have been used and must be returned in packaging suitable for transport, with the purchase receipt that was present inside the original packaging.
To request a return simply send an email to email@example.com with the order number, a copy of the receipt and the reason for return, our staff will contact you to give you instructions on the procedure to follow.
Upon delivery of the package to our warehouse you can get a full refund of the product through a voucher (any shipping costs are not included).
All products on sale or at a discount cannot be returned or changed.
For any other information you can write us at: firstname.lastname@example.org.